Services

Frequently Asked Questions:

“We know there are better ways of processing our business to make us more efficient, increase revenue, and reduce expenses.”

Answer: Financial Process Review

• Review existing processes and systems
• Develop electronic billing files
• Implement improved processes and systems resulting in cost savings and increased revenue
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“Our hardware is getting older, and it’s difficult to find someone to handle both hardware and support.”

Answer: Use BIS to host your hardware and software

• Host hardware and software for your application
• Provide hardware and operating system maintenance and support
• Experienced staff provide applicationsupport
• Offsite disaster recovery
• Eliminate need for in house hardware or application support staff
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“We’re implementing a new information system, but don’t have a project manager in house. Besides, my staff is already too busy.”
Answer: Systems Conversion and Implementation Assistance

• Plan, manage, and execute system implementation
• Function as Project Manager, liaison with vendor
• Train staff
• Successfully convert existing data
• Successfully implement new processes and procedures


SYSTEM EVALUATION

BIS evaluates the efficiency of information systems through a structured process that lays the groundwork for system improvement.

Needs assessment

  • Provide a framework for identifying and prioritizing information requirements to meet an organization’s overall goals.

Process evaluation/redesign

  • Analyze processes and procedures and collaborate with users to improve efficiency and effectiveness.

Product evaluation

  • Evaluate hardware/software products based on customer needs and priorities.
  • Provide evaluation methodology to assess product benefits.

SYSTEM IMPROVEMENT

BIS helps customers improve the performance, function, application, and integrity of information systems.

Software customization and development

  • Develop custom applications and processes for new or existing software.

Reporting

  • Develop reports for operational use and decision-making.
  • Train staff to understand and use report information effectively.

Application integration

  • Develop processes, procedures and software programs to integrate data from different applications.
  • Develop interfaces for regular exchange of information between systems.

1228Data management

  • Assist customers in defining data requirements.
  • Analyze integrity of existing data.
  • Develop processes to improve data integrity or capture additional data.

IMPLEMENTATION AND TRAINING

BIS can help you adopt a new information system or customize an existing product to fit your needs. We provide hands-on consultation and training to bring staff on board and up to speed.

cdImplementation services

  • Assist customers in developing complete, concise, plans for implementing new systems or technologies.
  • Provide pre-implementation planning, hardware and software planning, training recommendations, implementation task definition, scheduling and resource requirements definition.
  • Manage implementation tasks and provide post-implementation reviews.
  • Perform data conversions.

Training

  • Provide customized training to end-users and IS staff in processing, development, system administration, and maintenance.

PREPARING FOR FUTURE CHALLENGES

BIS assists in implementing and developing clinical applications to improve access to information, quality of clinical documentation, and clinical decision-making.
BIS helps customers respond to HIPAA and state regulatory requirements.