As behavioral health professionals, we are unique in the health information technology and EHR management sphere. We have over twenty years of industry and software experience, always keeping abreast of the latest in clinical best practices, HIPAA, PHI and EHR protocols, financial systems, and related software. Today we consult with large and small behavioral health and substance use disorder treatment agencies across the country primarily in the areas of EHR and financial systems management.
We are advocates for our customers, not a specific platform. Because we understand firsthand the challenges of behavioral health and substance use disorder treatment organizations, we are driven to provide needed support today with an eye toward making organizations stronger and more self-sufficient tomorrow.
Established and owned by two community mental health agencies, 100% of our profits are returned to our parent agencies to directly support their programming. Our promise to our customers is to help them understand and meet the ever-evolving challenges of behavioral health administration by developing the EHR and financial systems they need to thrive and provide critical services to their client populations.
Want to learn more about how our experienced and dedicated staff can help your organization? Contact us to learn how we can help make your EHR a success.
Our Service Areas
Our Management Team
Joyce Kelty, MBA, Executive Director
Joyce Kelty’s responsibilities include consulting, project management, marketing, and managing Behavioral Information Systems’ staff. Joyce has experience in all areas of development and implementation of electronic health records, including finance, billing, accounts receivable, clinical operations, processes and procedures, and system administration. She has worked in the behavioral health information field for over 20 years, including a position as Systems Manager for a community mental health center in New Hampshire. Previous experience includes project management, systems analysis, and information systems auditing in manufacturing and insurance industries.
Joyce holds a BA in Economics from Rutgers University in New Jersey and an MBA with a concentration in Management Information Systems from Bentley University in Massachusetts. She has taught information system courses at Empire State College Center for Distance Learning and Granite State College.
Mary Proulx, Senior Consultant
Mary’s expertise is in billing and the administrative side of EHR – she also has an array of technical skills in front end systems (JAVA and MYSQL), and she has deep financial subject matter expertise.
Mary serves as BIS “On Call” Manager and often jumps into billing assignments for clients who need emergency help getting their books in order.
She streamlines for efficiency – billing and claims to optimize an agencies revenue cycle management – adding to an agency's profitability from day one.
Jennifer Davis, Senior Consultant
Jennifer provides on-site and remote consulting to behavioral health agencies nationwide. Jennifer has 18 years of experience, having worked myriad positions ranging from direct care to program management in both residential and community based settings, and as a Systems Administrator and Quality Assurance and Compliance Manager in the Behavioral Health field. Jennifer has experience vetting and selecting new Electronic Health Records, has assisted in multiple system implementations and training in a variety of settings. Throughout her career, Jennifer has supported teams to streamline processes while maximizing the use of their EHR. Jennifer is a skilled trainer and has vast experience in system setup, form development, process analysis, and project management.
Jennifer holds a BA in Criminal and Behavioral Studies from Granite State College in New Hampshire. Jennifer is also a certified Evolv System Administrator.
Alan Peschke, Senior Consultant
Alan develops software, reports, and financial and clinical forms. He has over 50 years of experience working with information systems. Business experience includes manufacturing, assembly, steel casting, banking, securities trading, and automobile dealerships, which finally led him to his favorite field – Behavioral Health. Alan’s experience in the behavioral health information system arena began as Director and led to CIO of the largest community mental health agency in New Hampshire. His responsibilities have included hardware and software package selection and implementation, systems analysis, EHR selection, coordination and implementation, along with comprehensive software design and development supporting all areas of business.
Besides information technology, Alan’s interests include travel and wildlife photography. Alan is a graduate of Automation Institute of Chicago.