EHR selection and implementation is a long, daunting, complicated process. It’s even more difficult if your company decides to “go it alone” without the help of an expert project manager who has been there before. Knowing the potential pitfalls, setbacks, and disruptions is a critical part of a smooth implementation process.
Project Managers can see the broader picture, provide independent workflow analysis, enhance staff skillset through engagement and teaching, and use their experience to your benefit. Here are some clear reasons why an engagement with a project manager is important to your next EHR project.
Keep Your EHR Implementation Project on Track
Project managers know the risks that are likely to arise during implementation, and they can help you mitigate or eliminate them. They predict, mitigate, and eliminate risks along the way. They also help you push back against scope creep. This includes requests for additional functionality outside of the project’s original scope. With dedicated project management support, you will have a single point of contact for any problems that arise.
Communication and updates are a major part of an EHR implementation. When communication falls by the wayside, all departments (but especially senior leadership) can be frustrated by a lack of visibility into how the implementation is going.
A project manager will own creating a communication plan that’s crystal clear and allows the right people to be updated at the right time. They can also help manage difficult conversations, like an unexpected delay or roadblock. Everyone will feel ‘in-the-loop’ when a project manager is involved.
Stay within Budget
EHR implementation is a significant investment. It is easy to go over budget with large projects due to poor planning, scope creep, or unforeseen risks. A professional project manager helps you avoid budgetary overages, which will keep the CFO happy.
Ease Staff Workload
An EHR implementation is a lengthy project. In order to run this in-house you’d need significant resources from many departments to stay aligned. That’s time away from day-to-day work that’s otherwise critical to the success of the business. Major additional responsibilities on an already stretched workforce is a recipe for disaster.
This is where an expert project manager can help. The project manager can handle all administrative tasks, create project plans, manage risks, and assist with meeting critical milestones. Although your employees will be involved, it won’t be anyone’s new full time job — since the project manager will be handling pushing this forward.
Get the Right Staff Trained at the Right Time
Speaking of your staff, your implementation project is not complete without EHR training. Training your staff to use your new EHR system in their day-to-day work reduces physician burnout and improves satisfaction with the system. But busy teams do not have time for intensive training.
A project manager can be dedicated to training your employees on the new system. The training can also be tailored to each team’s use of the system. With proper training, you can start seeing the benefits of your new EHR system right away.
Roll-Out Your EHR Implementation Faster
Due to the five reasons listed above, it’s clear that a project manager makes all the difference. When you’re avoiding roadblocks, staying within budget, getting trained quickly, communicating well, and not burdening your staff — you’ll have an EHR implementation that moves quicker and has a higher success rate.
Consider working with Behavioral Information Systems, LLC as a dedicated project manager for your next EHR implementation. We’ll handle all of the logistics and work with you on a custom plan that suits your needs. Contact us today!